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COVID-19 Visitor Guidelines Effective 12/04/20

Patient Portals

The Patient Portal is a secure, web-based system that allows you to view certain aspects of your medical record. You can securely communicate with us between visits for NON-URGENT issues and questions. You can even download and securely transmit a summary of your medical record to other web-based applications and providers of care. Other features and functions will be phased-in over time.

In its initial phase, you can:

  • View Records - You can view your current medications, medication allergies, and medical problems. The medical problems listed may be limited to only those problems for which we are providing care.
  • View Appointments - You can view summaries of past visits that we may have posted and also view details (i.e. date, time, type of visit) for upcoming appointments.
  • View Results - Once your doctor reviews your lab or test results, we will post these results, along with a personal note from your doctor about the results to your account. You will be able to acknowledge your review of the results through the portal to avoid phone calls, voicemail messages, on-hold time, etc.
  • Review Educational Materials - We may post educational materials about your condition to your account. This may be links to a website, documents to read, or even videos to watch. These resources will help you better understand your condition and will include information about the care you will be receiving and/or actions for you to take to best manage your condition.
  • Send/Receive Secure Messaging - The Patient Portal allows you to securely communicate with our office. The secure messaging function allows you to send messages to us and for us to send messages back to you. Secure messages you send to us through the portal, much like phone messages, will be routed by our office staff to the appropriate person and will enable us to respond to you in the most appropriate fashion. This is NOT necessarily a message sent directly to your doctor, but potentially may be screened and routed by our nurses and administrative staff. Messages you send (and our responses) will automatically be filed in your electronic medical record at our office.
  • Generate Health Records -This function will enable you to generate a summary of your medical record in a secure and standard format. This summary record can then be downloaded or transmitted to another provider (or system) that is compliant with industry standard formats.

ACCESSING THE PORTAL FOR THE FIRST TIME

  1. Acceptance & Email Address: Provide us with your name, date of birth, and the email address you wish to use in conjunction with your Patient Portal account in the Portal Acceptance section of the Patient Portal Announcement. You may have already provided us with your email address in the past, but the Portal Acceptance provides us with your authorization to activate your account.
  2. Portal Activation: Our staff will activate your Patient Portal account in your patient record within our electronic medical records software.
  3. Welcome Email: Our system will automatically send a Welcome Email to the email address you provided us. Please note that some email systems may a) reject the email or b) direct it to your spam or junk email folder. If you provided us with an email address that was issued through your employer, please note that your employer may “own” emails directed to that account and/or may be authorized to view those emails by virtue of your employment agreement. The Welcome Email will include a Hyperlink to the Patient Portal Address and a temporary password that will be needed for you to initially gain access to the portal.
  4. Portal Access: Clicking the Portal Access URL in the welcome email, or by clicking the portal links below, will bring you to the Patient Portal Login page.

Click below to access your portal by specialty. If you are having trouble logging on to the portal, please contact your physician's office.